The Wrong Managed IT Service Provider Could Damage Your Business
If your IT services company isn’t secure, neither are you. Third-party Managed IT service providers are targeted by cybercriminals to gain access to hundreds of networks with one breach.Let’s Talk About Your IT
The Right Managed IT Service Provider Should Help Your Business Get Ahead
Your potential, our passion
Technology drives everything you do in your organization. We’ll work with you to empower your company’s potential with strategic guidance and systems that supports how you work.
It’s our job to keep your company and data secure. We build security into everything we do.
Your team’s ability to work relies on a stable and secure network. We circumvent downtime and keep your team working, wherever they are by taking a proactive approach to IT.
Our expert IT planning and network design stabilizes your budget and maximizes the ROI on technologies you already have. You’ll save money in the long run and reduce IT spend.
DiamondIT Is Customer Centric
Our customers are our primary focus, and they never doubt it. IT underpins every aspect of your business. We believe it’s our job to drive your success at every turn.
You’ll speak with a top-tier expert, every time
Support tickets escalate down, not up. When you call the support desk you immediately speak with certified and experienced professionals.
Passionate, fun professionals
We’re more than a team of IT experts. We’re real people who bring joy to our clients’ lives. From hockey games and fishing stories to hosting cybersecurity training events at our local brewery, we don’t do boring.
We’ll follow through until the job is done
If we don’t meet your expectations, we’ll make it right!
Because of DiamondIT,
I can sleep at night knowing they’ve taken care of everything.
Jim Karp, CPA, Managing Partner, Charles, Blank and Karp LLC
Our results in numbers
Average Response Time
Average Client Uptime
IT is too complex to be delivered by a single person. It’s impossible to be an expert in everything. To keep your organization running smoothly, you need a team of experts to be your CTO, cybersecurity information security systems professional (CISSP), cloud expert and on-demand help desk whenever your workforce needs it most.
DiamondIT’s diversified team of experts work together to deliver worry-free IT that’s aligned with your business goals and budget. We consistently measure our own performance and incentivize our service team based on these numbers. This ensures we always work to improve our performance. We’re driven to help businesses, municipal governments and organizations in Bakersfield, Fresno, Central Valley and Los Angeles with our exceptional managed IT services, pay-as-you-go IT support and co-managed IT services.
“People just want an honest experience, and we’ve been able to retain customers for decades
simply because we do what we say we’re going to do.” – Matt May, CEOLet’s Talk
IT Managed Services We Provide
For organizations seeking support from responsive, knowledgeable IT experts.
Your day shouldn’t be interrupted by IT problems. From pay-as-you-go and prepaid blocks to unlimited support plans, we have something for everyone.
For organizations looking for a fully managed outsourced IT solution.
Access a full-service IT department who will work to secure your systems, minimize downtime, offer strategic insights and fully support your organization for a fraction of the cost of internal IT.
For organizations that want to augment an existing IT department with additional resources.
Use our co-managed support to boost your existing IT team. Get help with projects, fill skills gaps or work with a consultant who will analyze your IT systems and make strategic recommendations.
For organizations ready to gain peace of mind.
Sleep better at night knowing experts are watching out for your business, following IT security best practices and implementing a layered approach to cybersecurity.
For organizations that want to get ahead.
If your IT strategy doesn’t align with your business needs and budget, your technology is working against you. With our technology gap assessment, we turn your technology into your biggest competitive advantage.
Not sure what's right for you? Give us a call.Let's Talk
Find out why so many companies prefer us over others!
The biggest project we’ve ever had is moving to the cloud… We’ve had more enjoyment out of tax filing and not having to worry about our servers going down or repairs. [DiamondIT has] taken a great burden off our shoulders.
I have complete confidence in the staff at DiamondIT. I feel that they are very easy to talk to they have no problem explaining things if I have a question about what it is they’re going to do and as a rule they will explain to me what they are going to do before they actually do it.
Dale W. Bender
Owner, Dale W. Bender, CPA
I cannot state emphatically enough how much we enjoyed our experience with Nick. We always experience exceptional service with everyone on the DiamondIT team, but Nick went way above and beyond for us to get our printer settings configured to work best for the team. Our third-party vendor was less than professional, and Nick managed to effectively communicate our needs and ensure that we were taken care of appropriately.
Director of Operations, McCormick Biological, Inc.
It’s always a pleasure to do business with DiamondIT. From hardware orders to tech support, I have seen this company grow as I have been a client for over 14 years. Their customer service is awesome, and I always feel like they truly care about our firm.
Director of IT, Daniells, Phillips, Vaughan & Bock (DPVB)
When I arrived here in 2014, we had a different IT company and we were operating like it was 1975…Now we have mobile computers in our cars, a VoIP system, a police communications center and a completely functioning emergency operations center. The equipment we have in place is going to take us several years down the road and we’re not constantly worrying about IT issues. It puts your mind at ease knowing that [DiamondIT is] there.
Police Chief, City of Tehachapi